Privacy Policy

Welcome to the privacy policy for The Lovers' Potion, operated by Holistic Beverages Pty Ltd, an Australian company registered in New South Wales, Australia (ACN: 677 684 758, ABN: 84677684758). This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile app, or other communication methods.

Our Commitment to Your Privacy

At The Lovers' Potion, we are deeply committed to protecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), ensuring your personal information is handled with the highest standards of privacy and security.

Information We Collect

  • Personal Information: We may collect your name, email address, phone number, and other personal details primarily when you make purchases on our website or mobile app.
  • Online Activities: Information about your browsing history, search history, and interactions with advertisements.
  • Geolocation Data: We may collect geolocation data based on your device to provide localised content and shipping estimates.
  • User-Generated Content: Comments, feedback, reviews, or other content posted on our website may include personal information.

How We Collect Your Information

  • Messaging Services: We gather your contact information and message content when you use our messaging services or interact with our chatbot.
  • Cookies and Similar Technologies: These technologies help personalise your experience by remembering your preferences and interactions.
  • Contests and Surveys: We may collect additional information when you participate in contests, sweepstakes, studies, or surveys.

Security of Your Information

We use advanced security measures, including QualitySSL encryption, to protect your financial details and personal information during transactions on our website.

Third-Party Partners

We work with third-party partners for services such as payment processing, shipping, and website hosting. These partners only receive the information necessary to perform their services and are required to follow strict privacy and security standards.

Your Rights and Choices


Under the Privacy Act 1988 (Cth), you have the right to:
  • Access: Request access to your personal data.
  • Delete: Request the deletion of your data.
  • Correct: Update or correct your personal data.
  • Object: Object to certain data uses.
  •  Portability: Request the portability of your data.

To exercise these rights, please contact us at info@loverspotion.com or use the Data Subject Request form available on our website.

Cookies and Tracking Technologies

  • Cookies: Manage or delete cookies through our cookie banner, browser settings, or mobile device settings.
  • Web Beacons and Pixel Tags: These technologies track user activity on our website, helping us understand user interactions.

Text Messaging and Notifications

  • Opt-in: By opting in for marketing texts, you agree to receive promotional messages. You can unsubscribe at any time by replying with "STOP" or following the unsubscribe link in emails.
  • Opt-out: Unsubscribe from marketing communications through our website or by contacting us directly.

Cross-Border Data Transfers

If we transfer your personal information outside of Australia, we will ensure that the recipient complies with the Australian Privacy Principles or that they are subject to laws or binding schemes that offer substantially similar protection.

Contact Us

If you have questions or concerns about our privacy policy, please contact us at:

The Lovers' Potion  
Holistic Beverages Pty Ltd  
ACN: 677 684 758  
ABN: 84677684758  
Email: info@loverspotion.com